We do not accept returns without a return merchandise authorization or RMA number.
To receive your RMA number email us at firstname.lastname@example.org. Include your billing name and address. We'll reply with your RMA, return instructions, and return mailing address.
Orders With Multiple Items
Only unopened and unused items may qualify for a refund. The purchase price of any opened or used product will be deducted from the total refund amount.
Refunds are processed after we receive your return and the items are inspected. We'll process a refund of the purchase price paid (minus shipping and handling). We'll credit that to the same card used to make the purchase. Please allow up to 30 calendar days for the credit to process on your end.
International Shipments: Shipping, taxes, and duties are non-refundable.
We are unable to accept any packages marked "Refused" or "Returned to Sender." All Returns must be shipped with new postage and include your RMA. We are unable to provide return shipping labels.